Privacy Policy
ARK Design Co. Ltd.’s privacy policy covers the collection and use of personal information that may be collected by ARK Design Co. Ltd. anytime you interact with ARK Design Co. Ltd., such as when you visit our website, when you purchase ARK Design Co. Ltd. products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, and how we safeguard your personal information. Your privacy is a priority at ARK Design Co. Ltd., and we go to great lengths to protect it.
What information we collect
When you create an account with www.arkdesign-us.com and make a purchase with us, we will collect personal information, such as your name, mailing address, phone number, email address, and contact preferences, your credit card information, etc. We collect this information for our accounting records and for market research purposes.
When we disclose your information
ARK Design Co. Ltd. takes your privacy very seriously. Be assured that ARK Design Co. Ltd. does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the ARK Design Co. Ltd. group who will safeguard it in accordance with ARK Design Co. Ltd.’s privacy policy.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
ARK Design Co. Ltd. takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Our online store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the ARK Design Co. Ltd. online store, you must use an SSL-enabled browser such as Internet Explorer, Mozilla Firefox, Safari, Google Chrome, Opera, or Netscape Navigator 3.0 or later. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Mozilla Firefox.
Integrity of your personal information
ARK Design Co. Ltd. has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking here.
Cookies and other technologies
As is standard practice on many corporate websites, ARK Design Co. Ltd.’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies to customize your experience and provide greater convenience each time you interact with us.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. ARK Design Co. Ltd. will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the ARK Design Co. Ltd. website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to assure that we’re only sending messages that are of interest to our customers. We store all of this information in a secure database.
Our companywide commitment to your privacy
As we said, ARK Design Co. Ltd. takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to ARK Design Co. Ltd. employees and strictly enforce privacy safeguards within the company. In addition, ARK Design Co. Ltd. supports industry initiatives — such as the Online Privacy Alliance and TRUSTe — to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.
ARK Design Co. Ltd.’s website has links to the sites of other companies. ARK Design Co. Ltd. is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
